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    Refund Policy

    At Desinelabs, we’re more than just a digital marketing agency—we’re your strategic partner in growth.

    Refund Policy

    We strive to provide excellent service, but we understand that certain circumstances may necessitate refunds.

    Eligibility for Refunds

    You may be eligible for a refund under the following circumstances:

    Completed the full tenure of the program taking necessary action-steps required to get results & used them how they are intended to be used & still didn’t get any output at all. (You have to share all the necessary proofs of execution/usage).
    ou have completed the full-payment of the services/products as per agreed upon timeline without any defaults (Any booking amounts paid are NON-REFUNDABLE unless we disqualify you)
    Dissatisfaction with our services, subject to above mentioned conditions.

    Any money-back guarantee offered would NOT be a “no questions asked” money-back guarantee.

    Refund Process

    To request a refund, please send an email at info@desinelabs.com with your request and relevant details. We will review your request and process refunds in accordance with our policy. Please note, the standard refund process may take up to 3-7 business days depending on the bank.

    Exceptions and Limitations

    Some services may not be eligible for refunds, such as digital products & deliverables or monthly subscriptions. We reserve the right to refuse refunds in cases of abuse or misuse of our services.

    Communication

    We are committed to transparent communication regarding refund requests. If you have any questions or need assistance, please don’t hesitate to reach out to us.

    Updates to Refund Policy

    We may update our refund policy as needed. Any changes will be communicated to you in advance.

    For further information or to initiate a refund request, please send an email at info@desinelabs.com

    Cancellations Policy:

    Welcome to the Cancellations Policy of Strokes Animations. We understand that circumstances may change, and we aim to provide a clear process for cancelling services.

    Cancellation Process

    To cancel services, please send an email at info@desinelabs.com with your request and relevant details. We will guide you through the cancellation process and address any questions you may have.

    Cancellation Fees

    Some services may be subject to cancellation fees or charges. Please refer to your service agreement or send an email at info@desinelabs.com for details specific to your situation.

    Refunds for Cancellations

    If applicable, refunds for cancellations will be processed in accordance with our refund policy. Eligibility for refunds may vary based on the terms of your service agreement.

    Exceptions and Limitations

    Certain services may not be eligible for cancellation, such as Digital Products & Deliverables. We will inform you of any restrictions or limitations related to cancellations.

    Updates to Cancellations Policy

    We reserve the right to update our cancellations policy as needed. Any changes will be communicated to you in advance.

    If you have any questions or need assistance with cancellations, please send an email at info@desinelabs.com

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